CLINICAL MANAGER

Permanent Full-Time

Non-Union/Management

Based in Sudbury, Ontario, Compass is the Lead Agency for child & youth mental health services for the districts of Sudbury and Manitoulin. Compass has a culture of caring, learning, and purpose where employees feel supported, where new ideas and innovation are welcomed, and where massive, intergenerational impact is made in the lives of children, youth, families, and communities at large. Culture, leadership, and development really matter at Compass. We’re proud of bringing our culture to life through regular staff engagement, prioritizing employee wellness, and embodying the trauma-informed culture framework Sanctuary (www.thesanctuaryinstitute.org/about-us/the-sanctuary-model). The senior leadership team also engages its management team and key staff influencers in monthly leadership development related to the LEADS in a Caring Environment Framework (www.leadscanada.net).

Sudbury is a medium-sized city known for its serenity and an astonishing amount of nearby lakes, hiking trails, and outdoor activities, while still enjoying a significant variety of the amenities large cities offer, including various restaurants, entertainment, and cultural diversity.

Compass is a non-profit agency. At Compass, we are a culture of caring, learning and purpose. We believe in investing in our people and providing our employees with many opportunities for growth, development and learning. We are working together to create paths with children, youth and families to reach their full potential. We believe in making a positive impact on the lives of others, by genuinely caring about individuals and our community. Our guiding principles shape how we work with our clients, one another, and our partners.

Reporting directly to the Director of Clinical and Client Services, the Indigenous Clinical Manager provides clinical and administrative leadership, supervision and direction to ensure the overall effective and efficient delivery of all aspects of clinical and administrative services provided.

DUTIES:

• Provide clinical and administrative oversight and guidance to a multi-disciplinary team (i.e. Clinicians, Child and Youth Workers, etc.).
• Support the development and implementation of evidence informed clinical practices and monitor treatment outcomes.
• Facilitate and ensure a multi-disciplinary team process.
• Represent the agency on relevant community initiatives.
• Demonstrate the ability to develop and manage supportive professional relationships, and have experience managing in a diverse environment that promotes inclusivity.
• Assume responsibility for integrating the overall clinical directives to implement clinical services and activities that are culturally sensitive and reflective of the community.
• Assume responsibility for the development of protocols and service agreements with community partners, including leading discussions for purchase of services, program development, facilitating service delivery discussions and coordinating services with community partners.
• Participate in planning, budgeting and service delivery development.
• Possess effective change management skills and abilities in an ever changing environment.
• Develop clinical and operational policies, procedures and processes for services.
• As part of the management team, report on clinical and administrative issues as required and provide feedback from regular review of service operations, documentation, and information procedures and systems.
• Participate in the screening, interviews and selection of staff.
• Responsible for the supervision and evaluation of staff including performance management.
• Hold regular team meetings.
• Responsible for the day-to-day management of services, budgets and staff.
• Ability to participate on an on-call roster.
• Other duties as assigned.

QUALIFICATIONS:

Indigenous Services focused qualifications include:

• Minimum of five years’ experience working with Indigenous communities, groups, or organizations;
• Demonstrated knowledge of both Western based and traditional methods of intervention, assessment, counselling, and healing to family and individual development and well-being;
• Knowledge of Indigenous cultural norms, ceremonies, traditions, teachings, protocols, and traditional territories;
• Knowledge of Canada’s Indigenous history, the impacts of colonization and assimilation, and health/socio-economic issues and needs of today;
• Provide strategic direction in the development of an action plan framed by the Calls to Action from the Truth and Reconciliation Commission;
• Demonstrated ability to promote and model the Seven Grandfather Teachings;
• Fluency in Indigenous language (i.e. Ojibway, Cree, and/or Oji-Cree) would be an asset.

*As determined by Compass

Clinical Management qualifications also include:

• Master’s degree in Social Work, Psychology or a related discipline, or equivalent*;
• Current registration to a professional college in Ontario is required;
• Minimum of 10 years’ of experience working in a clinical leadership role and/or direct front-line clinical work;
• Minimum of 5 years’ experience working with children and youth, groups, or organizations;
• Minimum of 5 years’ of demonstrated experience in the children’s mental health sector with particular emphasis on the provision of clinical treatment of children, youth, and families;
• Demonstrated knowledge of methods of intervention, assessment, counselling, support and training to promote community, family and individual development and well-being;
• Demonstrated knowledge and experience working with youths who have complex mental health needs;
• Knowledge of the Personal Health Information Protection Act, Mental Health Act, Child and Family Services Act, and Health Care Consent Act;
• Strong knowledge and experience in the delivery of evidence informed practices and quality assurance processes with a demonstrated commitment to workplace health and safety;
• Demonstrated ability to provide leadership in staff oversight and performance appraisals;
• Leadership competencies to inspire, connect, deliver and transform;
• Project Management experience, an asset;
• Knowledge and appreciation of issues facing our diverse populations (i.e. Anishinabek cultures, Francophone, Immigrant/Refugee, LGBT2SQ, etc.);
• Demonstrated effectiveness in oral and written communication skills in both official languages (English and French) is preferred;
• Must be able to work flexible hours/on-call after hours/weekends as needed;
• Travel within the Districts of Sudbury and Manitoulin is expected and candidates must have a valid Ontario Class G driver’s license and access to a reliable vehicle.

Successful applicants will be required to provide:

• Proof of eligibility to work in Canada
• A valid Ontario driver’s license and use of a reliable motor vehicle; insurability on vehicle as per policy
• Clear Criminal Record Check, including Vulnerable Sector Search
• Preference will be given to bilingual (French/English) candidates

Benefits include:

• Healthcare of Ontario Pension Plan (HOOPP)
• Paid vacation
• Paid float days
• Paid sick leave
• Dental, Vision and Extended Health benefits
• Life and Accidental Death and Dismemberment (AD&D) insurance
• Long Term Disability (LTD) Insurance
• Employee & Family Assistance Program (EFAP)
• On-site parking (paid by employer)

We offer one of Canada’s best pension plans

We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our valued employees the security and peace of mind that comes with a defined benefit pension plan. We understand the importance of financial well-being and believe that a strong pension, like HOOPP, recognizes our employees and provides a stable foundation for their future as part of the overall compensation package. Join us and start building a future you can look forward to.

Application Process

Compass is committed to fostering a diverse, equitable, inclusive and anti-racist workplace culture where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We recognize that diversity and inclusion are essential to our success and are committed to creating an environment where everyone thrives and is protected from harm.

Compass is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Compass is committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success. Compass will engage in reasonable workplace accommodation, short of undue hardship, for any successful candidate who has a documented exemption under the Ontario Human Rights Code.

Compass offers competitive salaries and HOOPP pension package.  Compass offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Compass regarding a job opportunity, please advise prior to the interview if you require accommodation. We welcome all qualified candidates to apply and hope you will choose Compass as your employer of choice.

We request that all applicants submit their cover letter and résumé quoting job posting number 1787, clearly indicating how you meet the qualifications by email at hr@compassne.ca.

We thank all applicants however only those selected for an interview will be contacted.

Please note that qualified First Nations and Indigenous applicants will receive first consideration. Please self-identify.

This posting will remain open until filled.